Frequently asked questions
Is it really more cost-effective?
Yes — you eliminate costly proprietary licenses, the extra fees tied to closed solutions, and dependence on a single vendor. You get a standardized, optimized, durable information system.
What if our needs change?
Thanks to our modular building blocks (Trustiaboot, Trustinstance, Trustistack), your IT system can evolve progressively: add a VPN, reinforce cybersecurity, integrate NAS storage, and so on. You only pay for what you need.
Why choose open source over proprietary solutions?
Open source reduces costs by removing paid licenses, while offering transparency, flexibility and independence. The solutions we provide are standardized, proven and secured.
Is open source really secure?
Yes. Open source technologies are used by the largest companies and continuously audited by thousands of developers worldwide. At Trustiatis, we add another layer: audit, supervision, updates and proactive support.
What if I have a technical problem?
You're not on your own. Unlike often-limited community support, we offer responsive professional support with clear SLAs. Our experts handle your incidents and provide ongoing follow-up.
How do you guarantee regulatory compliance (GDPR, ISO 27001, etc.)?
Our experts guide you through best practices and processes. With the Pack Must, you get full support toward compliance and certifications.
Who installs and maintains the solutions?
We handle installation, configuration and regular updates. You get the simplicity of a turnkey setup and the peace of mind of professional support, without managing everything in-house. Interventions happen remotely, with no disruption for your teams.
Does Trustiatis sell open source licenses?
No. Open source software is distributed free of charge under open licenses (GPL, MIT, Apache, etc.). What we provide isn't the license — it's installation, configuration, audit, compliance work and professional support around these technologies.
What are my obligations if I use open source software?
Generally the obligations are simple: respect the software's license (credit the author, share modifications if the license requires it). At Trustiatis, we guide you to make sure your usage stays legally compliant.
What if I'm able to manage my own infrastructure?
If you're able to self-manage, we transfer your IT system directly onto the cloud account you create, ready to use and documented — free of charge, within 72 hours of you opening your own account.
Another question?
Write to us, we answer personally.