Our hybrid SOC: human and AI monitoring, around the clock
Trustiatis now operates its own hybrid SOC: AI agents that monitor continuously, human analysts who make the calls. What that actually changes for your infrastructure's monitoring.
A traditional Security Operations Center (SOC) runs into a simple problem: alert volume far exceeds what a human team can review one by one, which pushes organizations to either under-staff monitoring or drown analysts in noise.
What "hybrid" actually means
AI agents, connected to Trustinstance and Trustigateway, continuously analyze logs, network traffic, and sensor feeds — both software and physical. They qualify each event, discard known noise, and only escalate to a human analyst what genuinely deserves a decision: an unusual anomaly, an action requiring approval, a confirmed incident.
Why keep a human in the loop
An agent can detect a signal at three in the morning; it's an analyst who decides whether to cut access, notify a client, or trigger a recovery procedure. That's not a technical limitation of AI, it's a deliberate choice: an action with legal or business consequences should remain an owned human decision.
What that changes for you
Genuinely continuous monitoring, not just during business hours, without the cost of a human team sized to watch noise 24 hours a day. The hybrid SOC is part of IT Packs: it isn't sold separately, it's part of what "24/7 monitoring" actually means with us.
A question about your situation?
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